You’ll find up-to-the-minute décor coupled with a peaceful atmosphere at this adults-only hotel.
This adults-only hotel looks like it belongs in an interiors magazine – there are funky design touches everywhere you turn. Other draw cards include three stylish pools and a piano bar playing live jazz.
There are two restaurants, with special mention going to the à la carte that does Med and Arabic fusion food. Location-wise, you’re a couple of minutes’ walk from the golden-sand Flamingo Beach and 15 from Playa Blanca.
Head to the buffet restaurant for breakfast, lunch and dinner. This place offers a variety of international dishes, with show cooking and themed evenings. During Winter dinner is from 6pm to 9.30pm. Special dietary requirements can be catered for if you give prior notice. This place comes with a dress code for dinner, it's a shirt and long trousers for gentlemen.
This place offers a mix of Mediterranean and Arabic cuisine for dinner. If you're staying All Inclusive you'll be entitled to one visit per stay. This place comes with a dress code for dinner, it's a shirt and long trousers for gentlemen. If you're a Privilege guest, breakfast can also be served here.
The hotel was well run, and the staff were very friendly. Restaurant standard was high, the tables were cleared quickly and the food was excellent. The room had probably the best views we have ever experienced, the sunsets were often spectacular, but it is obvious that we were fortunate, choosing a sea view. Of particular concern, however, is the penny-pinching room facilities. I refer to two particular items: (1) Why, oh why, is there a charge to use the safe? This is the ONLY hotel I have visited where this essential facility is charged for. It makes no sense, and confers upon the hotel a sense of unnecessary meanness, quite out of character for this standard of accommodation. (2) There is also a charge for using the room fridge! Why? When the room door lock failed, a technician repaired it quickly, full marks! The room was cleaned properly, and the "do not disturb sign" was adhered to. Reception was helpful, answering any queries we had. We would stay in this hotel again, as any problems were minor, and could be remedied e.g.. the room safe and fridge. The location also is excellent. Finally, we had to go to the ground floor area to obtain Wi-Fi, as there was no reception in our room.More
docdave2015, Matlock, United Kingdom
Stayed at the Timanfaya Palace for a week, we had a great time, stayed all-inclusive and paid for a sea view. The food was very good, the choice of branded drinks were excellent, rooms were clean and nicely furnished and the view was excellent,we were on the 5th floor. The hotel seems very well run, staff seem happy and were very good at their job. Loved Playa Blanca, so much to do, lovely walks to Flamingo beach, Playa Blanca or further to the marina. Loved it, can't wait to go back.More
GREAT HOLIDAY AFTER A FALSE START
We booked a week here for a special birthday (about 6 months in advance) and paid for a room with sea view and balcony. Finally arrived at the hotel around 5.00 after a long day's travel. There was a queue for registration (no glass of cava for us, it seems) and finally we reached our turn. We were given room 120. Not knowing the hotel, off we went to find the room along a dark corridor (which seemed to have part of the flooring missing). Finally found our room which was on the ground floor, with no sea view, only a view of the garden. It also had a rather "sub-terranean" feel to it as the balcony was very narrow. Also we were right next to a staircase where we could hear people coming upstairs and downstairs. I did go back to reception to complain but there was still a long queue, so decided to wait until next morning and speak to our rep. We told her what had happened and she was puzzled why we had been put into that room. She spoke to the management who told her the hotel was full and they could not move us and we could have a refund for the sea view supplement. Obviously we were not happy with this so she went back to speak to the manager. She came back and said that in her view sea view means floor 2 and above and they finally agreed (why did they need persuading? as clearly 1st floor only has garden views). She said that a room was available on the 5th floor which she took us to see and we accepted (the only downside was that there was a service road underneath and some sort of motor running continuously). However this room had a lovely view right across the bay. So we accepted this room and a refund for our first night's supplement. The rep. said she would arrange for a bottle of Cava to make up for our inconvenience but this did not arrive until we reminded them. After we moved room everything was fine and we had a lovely holiday in this hotel. The restaurant was good and you are sure to find something you like as there is so much choice! I can't really think of anything to improve the hotel, except a couple of points which other people have mentioned: 1. It would be nice to have a mirror above the desk/dressing table so you can use daylight to get ready. 2. Food that was supposed to be spicy/garlic was not really. The chilli was not spicy at all and the garlic bread did not taste of such. 3. I do agree with another reviewer about the restaurant chairs not being comfortable, except for the black ones. These are only small points and we would love to come back to this hotel. I would have no hesitation in recommending it to anyone. Hopefully we can come back some day.More
Caroline S, Bristol, United Kingdom
Week 1 GREAT Week 2 NOT
Stayed at the Timanfaya for 10 nights. When arriving we were placed in a sub zero room, looking out of the balcony we could only see people's feet. We asked for our room to be changed which luckily was done on our 2nd day. Our new room had a much better view. The service in week one was great... all staff were friendly helpful and attentitive. However this suddenly changed in week two. We noticed the lack in attentiveness from the staff which was dissapointing and somewhat frustrating when waiting for drinks to be served or plates to be cleared. The entertainment at night was poor. I am 27 and the entertainment was catered for young adults however 80% of the other guests were over 50 and clearly did not enjoy it. Overall the stag has been enjoyable however the hotel boss needs to sort out more variety with the food, the night time entertainment and the lack of effective staff in the restaurant. Also not impressed by the maintenance work (drilling and hammering) that has started this a.m!!More
Kelly P, Warwickshire, United Kingdom
The perfect Palace
Just back from our first visit to this brilliant hotel. Our welcome was warm from the minute we arrived nothing was too much trouble. The setting is beautiful and so is the hotel. The staff are all wonderful and work so hard , with smiles on their faces. It is run so well and the manager should be proud of the whole team. Food is brillant , with such a variety everyday. The bar teams in both areas do a fantastic job. We chose the privilege option which can't be faulted our room was gorgeous and the view was lovely. I celebrated my birthday while there and was treated to cake and cava, a lovely touch. We can't recommend this wonderful hotel enough and will make sure next year we return for 2 weeks instead of 1. Also a mention to the entertainment team who do a great job. What a perfect holiday .More