When you're welcomed by a glass of Champagne, you know you're in for something special. And that's where beachfront El Dorado Seaside Suites excels. We're talking luxurious touches like butler service on the shorefront, his 'n' hers spa treatments, and four-poster daybeds on the sand. The main swimming pool takes centre-stage, weaving through the hotel, passing paved sun terraces, comfy loungers and thatched parasols along the way. Factor in three swim-up bars and you've got a first-class pool scene. In terms of your own private space, there's a choice of luxurious Junior suites. They all feature private whirlpool baths, outdoor showers and plasma TVs. Some rooms even have access to a lazy river, so you can take a dip whenever you fancy. When it comes to dining, the hotel goes down the Gourmet All Inclusive route. It means you've got seven à la carte restaurants to choose from. And it all comes courtesy of top international chefs. In fact, the All Inclusive offering here is so highly regarded, it's been endorsed by travel industry experts.
Based on 3941 reviews
- Official Rating
- Floors: 3 in main block, 6 in Premier block
Contemporary, adults-only hotels
- Contemporary style
- Great settings
- Top dining scenes
- Relaxed atmospheres
- 20kg luggage allowance
- Adults-only hotels
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks, Icecream|
Gourmet 24-hour All Inclusive with unlimited à la carte dining and gourmet cuisine. 24-hour room service. Selected international and local-brand alcohol, soft drinks, tea and coffee. 24-hour room service and minibar restocked daily. Daytime snacks.
Facilities► View all
Daytime activity programme
Including various games, sports, trivia, live music, aerobics and a kayak tour.
La Caretta Mexican à la carte restaurant
Try the local cuisine and opt for a traditional Mexican dish.
Klay Talay Asian restaurant
This place has a menu that serves up Thai, Japanese, Chinese and Vietnamese food.
TripAdvisor Reviews Show more reviews »
Lovely relaxing break for 2 weeks!.....
Overall this was a great holiday! I was a little worried after reading some mixed reviews on here but as ever it's a personal opinion and differs massively depending on your taste. My husband and I have been very lucky with previous 5 * holidays and at first we weren't sure that our room was up to this standard. We stayed in 4012 in the junior suites with jacuzzi. Massive room with everything you would need and you aren't really in the room that much! Unfortunately bad luck gave us some very noisy neighbours (some guests taking full advantage of the all day booze leading on till 3 in the morning) for the first 3 nights and we asked to be moved but we were told that the hotel was at full capacity and also told that they were leaving soon and after they did it was fine. Of course we could pay for upgrade but begrudge paying more as already paid £1000's to be there. Bit of bad luck that could happen anywhere. Although I have to say you can hear alot of noises from neighbours above and below and adjacent. We got used to it and used ear plugs. Don't get me wrong I don't have many negatives about this hotel. The room issue and then the beach was a little let down. Very rough coral/gravel/sand. Sea beautiful and fish lovely swimming round you. Also they could do with a lot more sun beds really unless you like the age old "going down to reserve your bed at 5 am routine" unfortunately it is the only way here to get one. The staff are what make this hotel 5 *. Lovely people who would anything for you. The food in vida garden grill and Mia casa the Italian were our favs! We like good food especially steaks, ALL the meat was some of the best we have had anywhere. I'm fussy, Even in our fav places to eat in the U.K Especially like to say that Emir who worked the evening/dinner in Vida was amazing. We love a good red wine and weren't too keen on the house wine so treated ourselves to 3 different bottles (about $75 a bottle) in vida and Emir told us how he had been taking a Somilier course for 18 months off of his own back because he wanted to offer something special to people and he wasn't on comission for it and was genuine. He chose all our wines. What that man doesn't know about wine isn't worth knowing. Exellent in knowledge and presentation. Lovely guy and learned a bit more about him and his family each night. He also surprised us on our last night with a tailored 4 course farewell meal, made up from everything he knew we loved including another amazing wine. Amazing service and a credit to the hotel. Above and beyond his pay I'm sure. Spa was awesome we had the couples golden spiritual. Full body massage, reflexology and facial each. Finishing with chocolates, sparkling wine and jacuzzi. Best treatment we have ever had. Even better than my favourite spa in u.k called Ragdale hall which I thought nowhere would top! We went to Xel-ha to swim with dolphins and it was the best day. The park is lovely and a snorkeling paradise. This are animals that could not live back in the wild and they love the fact they get as much fish as they can eat!! Dolphins were so lovely and almost all of them are rescued and you can tell they loved their carers. We did the platinum package from Delphinus booked with Thompson rep. Expensive at £312 for us both and £120 for DVD and photos ( optional obviously) BUT best thing we ever did. They are awesome creatures and we have already watched the video twice and we only got back home today! Really all in all the good things far out way anything a little negative. Nothing is perfect in life being realistic. Thoroughly chilled 2 weeks and lovely for couples so if you need a chance to reconnect and unwind this is the place to be. Would recommend it massively. No stress anywhere to be found!!! Muchas gracias!!! The grounds were beautifulMore
Lisa B, Rugby, United Kingdom
Only one word to describe this resort. AMAZING. We can't wait to go back. People are very friendly, food excellent, clean. We had the junior suite and to be honest there is no need to pay for an upgrade.More
karen b, Maidstone, United Kingdom
We have recently returned from a three week stay at EDSS, we had a great time. Travelled out on the Dreamliner in premium club class, a long journey (nearly 11hrs) but very comfortable and a really good flight. The return journey took just 8hrs 20mins. Immigration at Cancun was not as bad as we expected having read some reviews, there was quite a long queue but it moved fairly quickly (15-20 mins) Unfortunately having cleared immigration we then had a very long wait (approx. 90 mins) for our cases to arrive on the carousel. Having cleared the very busy airport we were expecting a taxi to be waiting for us as we had pre-booked a taxi transfer- no such luck, having tracked down the busy Thomson rep we were told that we would have to join a queue for our taxi. After queuing in the hot sun for around half an hour a minibus eventually picked us up for our transfer which took around one hour. The hotel reception was unlike any other that we have experienced, we were greeted with damp towels and champagne and given seats whilst we were checked in, a very easy and pleasant process. We were then transported with our suitcases to our suite in the premium block. Our suite was excellent, king sized bed, sitting area, table and chairs, large flat screen TV, coffee making facility, minibar stocked with water, soft drinks and beers, bottle of sparkling wine, adequate hanging space, large bathroom with double Jacuzzi, twin wash basins and walk-in shower. We were on the 4th floor and had a lovely view over the palm trees to the sea, the large balcony had a table and chairs and a double sunbed. The suite was kept spotlessly clean by our steward, Jose Louis who also left us a different towel sculpture every day. The filter coffee and minibar were replenished daily. The grounds of EDSS are exceptionally good, lots of palm trees and sub tropical plants, well tended by a dedicated gardening staff. The pool outside the premium block was our favourite site, it was quite large with several fountains and a swim up bar, there was a fairly small patio area (approx. 20 sun beds) a lovely covered eating area which served excellent light lunches and smoothies as well as a full range of drinks. The area was extremely well serviced by the lovely Anna who came round frequently with drinks. The main pool (outside the Aricife restaurant) was the source of most poolside activities and was quite lively, there was also a smaller and quieter lap pool. We ate at all the restaurants several times and enjoyed every meal, we particularly liked the Asian Fusion restaurant, especially when we managed to get a table on the outside terrace. We tended to go to eat around 7.00 - 7.30 and never had to wait for a table. The main bar was quite lively particularly later at night, we preferred the smaller and quieter bar next to the lap pool which was staffed by the excellent Martin who always had time for a word. Service at both bars was very good. As our visit was within 60 days of our wedding anniversary we qualified for the complimentary anniversary package; this consisted of a romantic candlelight dinner on the beach followed next morning by a gourmet in suite breakfast which was excellent. The package also gave us free WiFi for the duration of our stay. The beach was a slight disappointment, at one end of the resort the beach was very poor and quite rocky owing (I believe) to the hotel's efforts to create an artificial reef. The beach towards the other end of the resort was pretty good with plenty of sunbeds and Balinese beds. The sea remained very shallow (about waist deep) for quite a long way out. Many earlier reports suggest that you need to be down by about 6.00 to get a sunbed, we did not find this a problem either on the beach or around the pool. We are quite early risers and generally went down between 7 and 8, we never had any difficulty in finding a sunbed in a good position. The entertainment was as good as any hotel based entertainment that we have experienced. The main show venue was the Piccadilly Circus which had professional visiting shows on most nights starting at 9.30. We enjoyed all the shows there but particularly the Rock Circus. On Wednesday evenings the hotel had open air Mexican nights with a very good buffet meal, Maracana (not sure of the spelling) band and a traditional dancing show. (Traditional Mexican folk dances one week alternating with pre-Hispanic Mayan dances). Another open air show that we particularly enjoyed was the fire dance show, it was amazing (see extracts on U tube). There was also a live band later most nights in the main bar. There was a great deal about EDSS that we liked but by far the best aspect was the staff, they were all extremely friendly and hard working, as well as from Anna, Martin and Jose Louis previously mentioned we would also like to commend and thank Alva in the premium suites personal concierge suite, she was always extremely helpful and pleasant. Would we recommend EDSS - yes without a doubt. More
AlandAnC, Barnsley, United Kingdom
Want a relaxing worry free vacation? this is the place. Met a lot of wonderful people from the UK and Canada. All agreed this is a great resort. From the meticulous grounds, friendly staff, excellent food, quiet surroundings it all addedup to one of the most relaxing vacations ever. Thanks Cesar lulu diego and Alejandro! I'll Be Back.More
This was our first all inclusive and we were impressed with the facility, the service and the staff. The food was not "gourmet" in my opinion, but it was good. There are enough restaurants to give you variety over a 1 week stay. We always requested the (included) GI wine list and there was a decent Chardonnay and a Cab Sauv, but I'd agree with other reviews noting the standard wines are not the best. I like the Karisma concept and am planning a visit to to visit the Royale or Maroma on a future trip.More
MBC300, Guelph, Canada
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