El Dorado Seaside Suites by Karisma  

This adults-only hotel is on a peaceful swathe of beach and luxuries like jacuzzi® rooms and gourmet dining come as standard.

When you arrive at the El Dorado Seaside Suites you’re greeted with a glass of fizz. And it goes up from there. Think butler service and 4-poster daybeds on the beach that fronts this place.

The standard rooms at this hotel are suites, which come with a jacuzzi®. If you want to spoil yourself even further, you can upgrade to a swim-up suite with access to a lazy river.

TripAdvisor rating

Based on 4568 reviews

  • Official Rating
  • 26Buildings
  • 378Rooms
  • 1Lift
  • Floors: 3 in main block, 6 in Premier block

Couples

Stylish adults-only holidays, designed for two

  • Contemporary style
  • Great settings
  • Top dining scenes
  • Relaxed atmospheres
  • 20kg luggage allowance
  • Adults-only hotels

Find out more about Couples »

 

Honeymoon and Anniversary Offer

Honeymoon and anniversaries get a beachfront sky massage 2-for-1 offer, bottle of sparkling wine on arrival, 15% spa discount, flowers in room and a decorated room with candles and rose petals. Complimentary when booking a Beachfront Jacuzzi® junior suite, Swim-up Jacuzzi® suite or a Premium junior suite. Offer only applies within 60 days of your wedding or 30 days of your anniversary date and for bookings for 10 nights or more. Proof of marriage is also required on arrival. Please contact us after you've booked to qualify.

Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks, Icecream
All Inclusive

Gourmet 24-hour All Inclusive with unlimited à la carte dining and gourmet cuisine. 24-hour room service.  Selected international and local-brand alcohol, soft drinks, tea and coffee. Charges apply to bottled beer in the bars. 24-hour room service and minibar restocked daily.  Daytime snacks.

Facilities ► View all

Outdoor pool

There's loads of sunbeds to chillout at the poolside.

Daytime activities

Including various games, sports, trivia, live music, aerobics and a kayak tour.

Klay Talay Asian à la carte restaurant

This place has a menu that serves up Thai, Japanese, Chinese and Vietnamese food.

Rooms► View all

jacuzzi® junior suite

Jacuzzi® junior suite sleeps 2 - can be sold as a single with a king-size bed, a ceiling fan, TV, CD player, DVD player, iron and board and a coffee-maker.

jacuzzi® junior suite

Each Jacuzzi® junior suite come with garden views, either a king-size bed or 2 double beds, a ceiling fan, TV, CD player and DVD player. You'll also have a minibar with beers, water and soft drinks which is refilled once a day and a coffee-maker. Every junior suite has a Jacuzzi® for two and a terrace or balcony with chairs.

TripAdvisor Reviews Show more reviews »

Excellente, really is a 5 star resort

We have recently returned from El Dorado Seaside Suites and have to say it was one of the best holidays. The service, accommodation, and choice of bars and restaurants really are what you expect from a 5 star resort. Greeted with warm flannels and a glass of champagne, escorted to your room, which is just what you need after the long journey and adjusting to the heat. The rooms are spacious with a jacuzzi bath, really comfortable beds, seating area and a balcony. We had upgraded so had a really nice view over the palms to the sea. A good choice of restaurants all al la carte the choice of food was excellent. A Bar and Grill at Vida for evening meals and a delightful breakfast,Klay Talay for Asian, Mia Casa for Italian, La Carreta for Mexican and the Gourmet Pub not to mention the Beach barbecue and buffet breakfast available. Tried them all and apart from one not so good experience in the Italian the food and service in all the restaurants was excellent. The bars all serve premium spirits and are open late with evening entertainment. The buffet nights on the beach are a treat, select which ones you go to and spread it over your vacation, check your personal concierge for details. The day beds on the beach are pure relaxation and a great opportunity to take some dappled shade from the afternoon sun, although they can be at a premium due to the normal early morning rush of reserving with a towel!!! With butler service for your drinks on the beach you really don't need to move! The resort itself is under a blanket of palm trees and so mosquito repellent is a must! That said the gardens are delightful and the shade is welcome after a tiring day on the beach. The staff are great nothing is too much trouble, they are friendly and willing to go the extra bit to make your stay great. Don't miss the opportunity to visit the Naay Spa, it is truly wonderful. I often go to the spa whilst on holiday whilst my husband dives and this is one of the best. Spend an hour going through the Water Journey and be really relaxed before your treatment well worth doing. I'm not going to spoil it by giving the details but trust me you will be impressed! Down sides at the resort, if I was forced to give one it is probably the beach. Not to say it isn't clean, it is and the staff work hard to keep it so but it's not the best beach in the area. For a quick taxi or bus ride you can venture out to Akumel or Tulum. Downside to this trip - Cancun Airport! Be prepared for chaos on arrival, departure isn't so bad but remember your exit cost currently around 310 pesos per person. El Dorado Seaside Suites is around an hour transfer by coach and 35 mins in a taxi. Overall El Dorado Seaside Suites comes highly recommended and better still it is good value for money.More

morrismadhouse, Bristol, United Kingdom

Slice of Heaven on the Riviera

Just returned from the El Dorado. Enjoyed staying in a swim up room. Wonderful! Open your sliding patio doors, step into the water, and float down a short distance to the swim up bar. What's not to like? Also chairs in the water to lie in the sun. All restaurants are fine dining. Casual for lunch but clientele were mainly dressier at night. Two buffets were the only breakfast areas open each day. The only disappointment of my stay. But even the buffet breakfast was very good. Staff very friendly and attentive. Certainly a lovely place to enjoy.More

Mary1102, Austin, Minnesota

Outstanding first trip to Mexico

We arrived at the El Dorado Seaside Suites and was welcomed into a lovely air-conditioned lobby offered a glass of punch and very little else to do, a really smooth and personal check in process and then taken by golf buggy to our accommodation. The room was perfect; a lovely spacious area with a huge bathroom and double bed lounger on the balcony overlooking the resort with an ocean view. The bed was huge and so comfortable. Air conditioning and a ceiling fan in the room meant we could remain cool overnight without freezing. Not a great range of drinks in the mini-bar but what we did use was topped up daily and the request for more water in the room was recognised daily. Fantastic Housekeeping and Room service quality and service. Every restaurant was lovely. The variety on the menu was good and the house wine was of great quality with the option of purchasing different types if desired. Main line spirits made the range of cocktails endless and delivered with great service. With exception of one, each of the restaurants are waiter service, this helps the waistline as you are then not tempted to put every imaginable thing available on your plate from the buffet. It does of course make your dining experience a little less rushed also. My husband expected to have to wear long trousers in the restaurants as per dress code instructions on the website; however, he was delighted to establish he could were his shorts everywhere. There is a dedicated Concierge service for everyone which takes the weight off the ‘front desk’ so at the most we had one couple being served before us so no major waiting. And you can change your each towels as often as you like during 09:00 – 17:00hrs. We didn’t get involved in the entertainment, but it seemed like there was plenty going on. The beach is a small area and quite full of beds, but not a massive area of sand as we have experience elsewhere in the Caribbean. We spent our days around the pools. The one disappointment for us was the choice of food in the Mexican restaurant. We expected to see more popular dishes on the menu like Chili or more Fajitas, Quesadillas. That said, when I asked for something off menu, they obliged without questions. The service EVERYWHERE is exceptional. Great SPA, and Gym, but there are a few equipment issues that need to be fixed We had a fantastically relaxing holiday and whilst there, was even talking about returning next year. We will be back.More

Juliet L, Wokingham, United Kingdom

Nice but won't return

We visited the EDS to celebrate my husbands 50th BD. The best thing about the hotel is the service from the GREAT staff. Honestly they were superb. We received and unexpected upgrade to a beach front suite which was great and the room was exceptional...... Food was great and choice of drinks was good too. What we got from this hotel was total relaxation having just recovered from a health scare and escaping busy life styles when we were able to find a quiet spot! We have been to Mexico before so we never left the hotel for these reasons and Also having already done the usual excursions etc....... Unfortunately I became ill with a yummy bug that ruined the 2nd week of my holiday. I spoke to a lovely couple who actually had to call a paramedic because they had suffered a tummy bug too and fell rather poorly. Never mind these things happen however I've travelled the world and I have never experienced sickness whilst on holiday so it really did spoil things. Biggest gripe about this hotel is the main bar. There was really good entertainment most nights however there are two TV monitors above the main stage and they are never switched off! One night we finished dinner got a drink from the bar to listen to the guy playing saxophone only to find American foot ball was playing while the crowd watched on but the poor guy performing was totally dismissed and we felt for him. The screens should be switched off out of respect and to enjoy the great acts who perform. We got sick of trying so we used the quiet bar instead. The main pool is very geared to an 18 to 30 crowd and it definately portrays this message. I love a lively atmosphere but it was just a bit too much I'm afraid. Daft games booze and sun. The main bar also got rowdy through mid afternoon. When thomson gears this hotel to couples it is definitely aimed to the younger couple clientele on honeymoon. Unfortunately at times crowds could be quite rowdy and really spoilt the ambience of the surroundings. The 5star reviews of this hotel seem to be from younger clientele and honeymooners. As an experienced traveller we can't fault service and we did managed to find our own piece of paradise but We have stayed in Mexico on other ocassions and have found other less expensive hotels to be of equal quality, non rowdy clientele good service we will choose other hotels In mexico in future. One last thing the food is really lovely but if you are looking for the Mexican experience you won't find it at the EDS. More

jojo196, sunderland

Everything we were expecting and then some!

We very much enjoyed every minute of our vacation at this resort. We will definitely look at booking a vacation through this line of hotels again! I can't possibly write down all of our thoughts (nor do you want to read them), so I'll bullet point them. The Good -Service! From check-in to check-out we found all of the staff to be amazing, friendly and helpful -Food. All of the restaurants are good, however we enjoyed the Asian and the Italian restaurants the most. -Atmosphere. We LOVED the adults only aspect of this resort and found it to be a great mix of experiences. If you want a quite day on the beach you can have it. But if you want more fun & activities at the pool, that's available too. -Spa. Wow! This spa is incredible! We got a massage on the beach and enjoyed the hydrotherapy at the spa. -Grounds. The landscaping is immaculate and the grounds are so clean! The Average -Drinks. I've seen varying reviews about the drinks. They were a little weak in our opinion, but the bar tenders are happy to add an extra shot for you to make it a little stronger. -The Beach. I'll be honest. This isn't the best beach in Mexico. But hey, you're on a beach in Mexico!! It could be worse. If you're a beach snob, then you'll probably be a little disappointed. But overall it's very nice. -The Rooms. We stayed in one of the jacuzzi suite villas and the accommodations were pretty average for a resort like this. Don't get me wrong, they were very nice! But nothing really stood out. The Bad I honestly don't have anything major to put into this category. The only part of our vacation that we didn't like was the sales presentation. We did it to get a discount on our spa services. The presentation went longer than we were promised and the saleswoman got sort of rude at the end when she realized she wasn't going to make a sale.More

cchikergirl, Atlanta, Georgia

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Prices displayed in the 'top places to stay' section are the lowest prices available departing within the next 365 days. All offers are subject to very limited availability.

All prices shown are updated once every morning and therefore could change at any time during the day. All prices shown are per person and are based on 2 adults sharing unless otherwise stated. When selecting an offer you will be asked to enter in the number of adults and children travelling, the applicable price will then be displayed based on your chosen party size.

All offers are subject to availability. Thomson reserves the right to withdraw these offers at any time and without notice. For full booking terms and conditions please click here

Save up to £400 per couple on September & October holidays – Saving offer applies to new bookings only on selected Thomson package holidays booked on thomson.co.uk. Offer applies to holidays departing between 01 September & 31 October 2014 and is subject to limited availability. Savings is against brochure price. Excludes flight only, accommodation only and any other booking type. Additional supplements may apply. Saving is based on a minimum of 2 adults travelling. Thomson reserves the right to withdraw or change this offer at any time.