Gourmet 24-hour All Inclusive with unlimited à la carte dining and gourmet cuisine. 24-hour room service.
Selected international and local-brand alcohol, soft drinks, tea and coffee. Charges apply to bottled beer in the bars. 24-hour room service and minibar restocked daily.
Each Jacuzzi® junior suite come with garden views, either a king-size bed or 2 double beds, a ceiling fan, TV, CD player and DVD player. You'll also have a minibar with beers, water and soft drinks which is refilled once a day and a coffee-maker. Every junior suite has a Jacuzzi® for two and a terrace or balcony with chairs.
We are here now and it's been raining So I have had some time to read latest reviews ,, I wonder if they've been to the same place?? You should NOT compare one hotel you have been to with another It's ridiculous ,,, we have been all over in exceptional hotels and for what this is and where it is it's really nice the staff are the best weve come to meet NOTHING is too much and all staff what ever their status say "hola" . The restaurants are like 5star in London trust me I know Yes the beach is small but once laid on your sunbed ( there is plenty) you shut your eyes any way . We are in the premium suites and the rooms are well nice the bed is the most comfy ever Read a review saying the premium suites are not worth the upgrade probably cause they didn't stop in them their brill , we are pretty well off And we love this place Come and enjoy it's beautiful . One final note we came premium class on Dreamliner Truly fantastic plane treat very special by cabin crew with Champaign And delicious food Once again read you don't need to waste money on upgrade There is plenty of legroom in economy but premium seats are a luxury Will we return here Absolute YESMore
If you are looking for a quiet, romantic getaway ... this is the place.
Romance at its best. This resort is perfect for a couples getaway. There are small little niches everywhere where you can spend quiet time with the one you love.
The resort is beautiful and well laid out. Immaculate is an understatement. They never stop with the maintenance. Not a leaf out of place.
The spa is one of the most fantastic parts of this resort. We had a couples massage with the water therapy ritual. Worth every penny.
Food was good. Great variety of restaurants. Service was outstanding.
Never had to fight for space whether at the pool or the beach. Beach beds everywhere to provide shade from the sun -- no need to get up at 6AM for a spot. The grounds are immaculate. Plenty of activities to keep you busy or best of all -- do nothing and just relax.
The beach is not the best. The coastline is rocky. They have a sandbag reef set-up which was nice to snorkel around but that's about it.
Bars: Remember to ask for brand name alcohol.
Dress Code: Men - Dockers and polo shirts. My husband wore his leather sandals. They request that you dress properly for lunch but you can easily go in your swimsuit to the beach cafe for a quick bite.
Note -- we noticed that Americans here were vastly outnumbered by vacationers from England -- and they LOVE to smoke. If you are looking for a party atmosphere, this is not the resort for you.
Worth the trip!More
Snobunycg, Long Island, New York
Lovely staff, fantastic food and overall a nice resort
Having been to Mexico before and had an amazing time, we were naturally expecting big things from this resort. When we arrived (23.09.14) we were greeted by the very friendly staff with a cool drink and a huge form with incredibly tiny writing! Bizarre, but all easily sorted. The lobby was distinctly underwhelming, nice, but small and plain and this made me a little apprehensive. The last time we stayed in Mexico at the Grand Bahia Principe, the lobby was quite simply show stopping - I know I should resist comparisons, as each resort has its own merits, but its hard not to! We were in our rooms in no time and unfortunately it was not quite what we expected. Bearing in mind this hotel has some impressive awards (all proudly displayed in the lobby) and they primarily cater to American and English couples, as a married couple we'd been assigned a twin room. This resort is pitching at the 'romantic couple/honeymoon' market - why on earth would they give a married couple a twin room? I called the front desk who were unable to help us immediately but asked us to visit the reception in the morning. So we settled in for a comfortable night (in our separate beds!) as the beds/bedding was lovely.
We started our day with a fantastic breakfast in the Vida restaurant. The staff are efficient and helpful, they offer antibacterial hand gel as you arrive and also enquire as to any allergies you may have. The food was lovely. I knew immediately this resort would be all about the food. We met with our reps who were helpful, sorted a few trips and also mentioned our room situation. They immediately got on the phone and we had a meeting set up with the manager right away. He was very understanding but informed us there were no more rooms available with a double bed, except in an 'alternative' section of the resort - the nudist side!! He was happy to provide us with a room in this section (the facilities were a free upgrade) and showed us a beautiful room. We would be allowed to use the entire resort, but also the nudist facilities were at our disposal. We agreed, as neither of us are particularly prudish and we weren't obliged to go 'au naturel'. Unfortunately, the main reception had programmed our room card with the wrong details and had written down the wrong room number. This meant we accidentally bust in on 4 completely naked people! They took it in their stride and we got the mix up sorted quickly, although I doubt they were overly pleased to know their room could be accessed accidentally so easily.
After that, apart from a day of rain the holiday went smoothly. The storms stirred the sea up most nights and every morning piles of seaweed and debris were deposited on the beaches. The staff worked so hard to clear it all, they were really up against it! The main beach was nice, but not the best I have seen. Unfortunately, a truly stunning tropical beach is my 'thing' on holiday. Its what I want most, but that's just me. It wasn't very big, but then neither is the entire resort. The beach in the 'Hidden Resort' aka 'the naked side' was even smaller, but the evidence of all the nesting turtles was fascinating. Sadly we didn't see any baby turtles. The resort is very lush and green, with beautifully tended gardens, but there was a lot of work going on. The bar/night club in the naked side was being demolished and this was really noisy and right next to our room and the beach. Also the Arrecifes restaurant area had work going on by the beach and looked quite shabby. There was building work going on just a short walk from the Mia Casa Restaurant too. I wish this information had been on the travel website, I appreciate all resorts need to update and improve, but prior notice should have been given by the travel agents.
The little bars throughout the resort were lovely and the drinks offered were extensive and very tasty! We simply loved Mia Casa restaurant so much so we visited it twice. The staff were superb, warm, friendly and attentive. We also really enjoyed the Gourmet Pub (book as soon as you arrive) the food was outstanding! I can safely say this is by far the best food I have ever had on a foreign holiday. It is a quiet resort, but entertainment is available at the bars and there is an information board showing what is on through the week. They even have a pottery stall where you can paint your own items - great for a wet day or if you need to stay out of the sun for a few hours. We had a ball! As there are no children (we don't have any, so we aren't overly tolerant of other people's!) it made for a nice chilled out environment, especially on the beach. The adult mix is varied - older folk predominately in the naked side but young/middle aged and older couples in the main resort. Do take advantage of any Chichen Itza trips as its an experience. We'd already done the Cenotes and Coba trip on our last visit so if you've not done that, I'd recommend them too. Sadly we missed the whale shark snorkelling by about a week as its seasonal, so a bit gutted about that, but there's always next time. We sorted our own taxi (get the front desk to call you an approved one) to Akumal beach which is simply beautiful (avoid weekends - the locals love it too) and snorkelled with turtles and rays again. Ignore all the crap from the guys on/near the beach who are clearly on commission. You do not have to wear a life vest or go out with a guide. Stick within the allowed swim area and you're fine. Its become a lot more commercialised since we visited 4 years ago, hotels are buying up as much land as they're allowed, but its still a better beach than El Dorado Seaside suites. There are some nice little art gallery style shops but some are a little pricey. Saying that, I got a bit of a start on my Christmas shopping! All in all, we had a lovely holiday - would we go back? A bit on the fence on that one. Probably not. Gran Bahia Principe has spoiled us really. If we'd gone here first we'd probably have been more enthused about it. But the food - wow! If you're going, make the most of it. You won't be disappointed there.More
Mandak13, York, United Kingdom
Amazing food. Perfect weather and some of the best service in the world. Great drinks at all the bars. Spa was good. Paid extra for a candle light dinner in the wedding gazebo, very good :-) would go back there and recommend it to friends and family.More
Not as good as last year ð¢. But the staff are brilliant !!!! X
We have just returned from our anniversary holiday at this resort. Wasn't as good as our first visit for honeymoon the year previous. The staff though were great - Janet @ Garcitas Bar made sure we always had a drink and taught us some Spanish, Miguel at night, always making sure our glass was full and Ivan, Jamie and Aldo as part of entertainment team. They made every effort to help us enjoy our holiday and were great at their job and the hotel should be proud to have them on the staffing!! We stayed at the Junior Suites which were not as good as the Premier Suites - we asked for an upgrade as we were returning customers and our 1st anniversary and we were told they were full, fair enough. But we spoke to a number of couples who arrived after us (their 1st visit) and they were all offered free upgrades. We were very disappointed as we had paid Â£500 more this year for the same holiday, in a lesser room and this was our 2nd visit. We won't be going back but the staff mentioned above worked their socks off and made our holiday - so thanks guys !!!! More
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Save up to £400 per couple on September & October holidays – Saving offer applies to new bookings only on selected Thomson package holidays booked on thomson.co.uk. Offer applies to holidays departing between 01 September & 31 October 2014 and is subject to limited availability. Savings is against brochure price. Excludes flight only, accommodation only and any other booking type. Additional supplements may apply. Saving is based on a minimum of 2 adults travelling. Thomson reserves the right to withdraw or change this offer at any time.