El Dorado Seaside Suites by Karisma  

This adults-only hotel is on a peaceful swathe of beach and luxuries like jacuzzi® rooms and gourmet dining come as standard.

When you arrive at this hotel you’re greeted with a glass of fizz. And it goes up from there. Think waiter service and 4-poster daybeds on the beach that fronts this place.

The standard rooms at this hotel are junior suites, which come with a Jacuzzi®. If you want to spoil yourself even further, you can upgrade to a swim-up suite with access to a lazy river. From May 2016, this hotel will become part of the Thomson Sensimar collection.

TripAdvisor Traveller Rating

Based On 5447 reviews

  • Official Rating
  • 26Buildings
  • 378Rooms
  • 1Lift
  • Floors: 3 or 6


Stylish holidays just for adults

  • Contemporary style
  • Great settings
  • Top dining scenes
  • A focus on wellbeing
  • Attentive service
  • Low-key entertainment

Find out more about Couples and Sensimar

Fly Long Haul

With Thomson Airways

  • Direct flights from 7 UK airports
  • Fly on the spacious new Dreamliner
  • Experience quieter, jetlag-busting flights
  • Enjoy complimentary drinks
  • Upgrade to Premium Club for additional benefits
  • UK airport lounge access for Premium Club guests

Honeymoon and Anniversary Offer

Complimentary honeymoon and anniversary package available when booking a Beachfront Jacuzzi® junior suite or a room in a higher category for 10 nights or more. The package varies from time to time, but usually includes sparkling wine and flowers in room, discounted spa services and 2-for-1 on couples beachfront sky massage. Offer valid within 60 days of the wedding or 30 days of your wedding anniversary - proof of marriage required on arrival. This offer is valid on bookings from November 2014. Just to let you know this offer doesn't apply to group bookings or if you're travelling with a wedding party.

Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks, Icecream
All Inclusive

Gourmet 24-hour All Inclusive with unlimited à la carte dining and gourmet cuisine. 24-hour room service.  Selected international and local-brand alcohol, soft drinks, tea and coffee. Charges apply to bottled beer in the bars. 24-hour room service and minibar restocked daily.  Daytime snacks.

Facilities ► View all

Outdoor pool

There's loads of sunbeds to chillout at the poolside.

Daytime activities

Including various games, sports, trivia, live music, aerobics and a kayak tour.


This big, luxurious retreat – one of El Dorado’s signature Naay Spas – has 16 relaxation zones and treatment suites, and is set in leafy seclusion in the hotel grounds.

Rooms► View all

premium jacuzzi® junior suite with sea view

Premium Jacuzzi® junior suite with sea view sleeps two with a ceiling fan, TV, CD player, DVD player, coffee-maker, iron and board. These rooms include a premium pillow and aromatherapy menu, a selection of DVDs and personal concierge service. You’ll also find fluffy robes and slippers in your room for use during your stay. If you’d like to take a robe home, they’re available to buy from the concierge. These rooms are on the 5th and 6th floor. And you'll get an exclusive pool area with pool butler service.

jacuzzi® junior suite

Jacuzzi® junior suite sleeps two - can be sold as a single with a king-size bed, a ceiling fan, TV, CD player, DVD player, iron and board and a coffee-maker. You’ll also find fluffy robes and slippers in your room for use during your stay. If you’d like to take a robe home, they’re available to buy from the concierge.

TripAdvisor Reviews Show more reviews »

Honest Review. Amazing!

This is an honest review. I read trip advisor prior to visiting this hotel for two weeks in June, I find it difficult to agree with the majority of negative reviews that I came across. On arrival my partner and I were greeting with such a warm welcome, the staff had a cold drink and a towel for us. Check-in was so quick and hassle free, the staff had organised for us to be taken to our room by the bell boys (buggy). The room was amazing; we stayed in a junior suite, nearest the beach lower level. Fantastic size, the bed was amazing once you lay on that you were out for the count. The TV had loads of channels which was great for the rainy days. The mini fridge was stocked everyday without fail, the cleaners were fantastic the room was always spotless. Room service is great added extra, so handy for when it was raining. Ok sometimes you might have to wait a short while but for someone to prepare a fresh meal why would you complain. Additionally the staff were run off their feet especially when the weather was terrible most people stayed in their rooms so room service was extremely busy, but yet the food still arrived with a smile which we were grateful for. The hotel itself is great, plenty of food options. Our favourite was the Italian, shout out to juan who was amazing and really looked after us. It was great quality tastey food with amazing service, we found it odd not having to ask for the bill. Obviously tips aren't expected however the staff are amazing at this hotel so it seems only fair to show your appreciation. The entertainment was fantastic, big shout out to chuck and his team. Always working hard, getting everyone involved and just being really kind individuals. The shows were great, at lunch they have different things on such as learning magic, dance lessons and Spanish class. Sea weed... People moaning about sea weed... Oh please that's like complaining that there is fish in the sea. The staff worked every single say in such high temperatures removing the sea weed, it seriously isn't a big deal and you never see it really as they remove it. I must admit that that to get a sun bed you have to be up fairly early, the first day when we had the Thompson meeting at 9 we were unaware of this, so after the meeting we struggled to get one. all the rest of the days we were up at 6 or even earlier due to jet lag so had to go and put the towel on them (hate to do it) but that's what everyone was doing. It's annoying when people say about "noisey Americans" And "noisey English".. Because at the end of the day the hotel can't babysit individuals.. It's not there fault it's life.. We had two trips to the spa on our holiday, both times having the full body massages. We had these on the sky tower Infront of the sea... Amazing!!! It's a must do! I can honestly say I have never been to a hotel where the staff work so hard! They made the holiday for us and I hope that they are rewarded for their efforts because they were truly amazing. The resort is fabulous I wouldn't not hesitate to book this again, if you are reading the reviews and are seeing negative comments I just think these people will never be happy. Myself and my partner are picky and appreciate the nice things in life and we couldn't fault this hotel. Bar staff again working so hard, you can get any drink under the sun. One negative which is just being picky would be more things to do when the weather is bad, because there wasn't really anything to do when the weather was bad as nowhere to go that was inside. And even when you were inside the roofs were leaning. This was torrential rain so I get that they aren't really prepared for it, but it would have been nice. Take advantage of the activities, we loved yoga in the morning that was great. If anyone has any questions feel free to ask, I hope I have covered everything. But this hotel is great, it is everything you would want and more. Oh and the guys on the beach selling trips were great, Thompson tell you things are sold out and you can't go on the days you want etc.. Take no notice go and speak to these lads they will hook you up with some great trips at great prices. Xplor and Ocean safari were my favourites. Also the waiters that come round and get you drinks when you are sun bathing are amazing! Again working so hard non stop in the heat. Thank you to everyone at El dorado sea side suites! We will be back!More


Best Honeymoon Ever

This resort is beautiful. Quiet, elegant, clean. The staffwas outstanding, the food was delicious with many choices. We rested, ate, drank, sat in the sun, lounged on the beach. 10 days of bliss. If you are looking for a fantastic and romantic getaway, I highly recommend. It is NOT a place for partiers, which I loved. It is not a great beach, in that it is narrow and coral,(but that is just nature, not the hotel) but the water is clear and shallow and there are plenty of chairs and beds to choose from. I would go back in a heartbeat. And plan to.More

Lynn S, Minneapolis, Minnesota


One of the best resorts we have been to in Mexico (or anywhere for that matter) hands down. My wife and I celebrated our honeymoon at El Dorado and it was outstanding from beginning to end. Best food youll have at any resort anywhere and the service is top notch. 24/7 room service is also handy especially for late nights Excellent couple get away and honeymoon idea. There is a saying at the resort, you come as 2 guests and leave home as 3.(Our daughter was born in April). You will not be dissapointedMore

AndrewJZ, Chicago, Illinois

Learned my Lesson

Scheduled to stay at this property in May and was moved to the El Darado Maroma. Seaside suite was sold out and in fact over booked for three of our six nights. We agreed to move with the stipulation that we would not be moving back to Seaside. We wanted to stay in one place and be done. After promising that they would get with Maroma and work it out for us we were very surprised to learn at Maroma that they had heard nothing about this. We spent the next 4 nights, twice a day checking in every day with management to see if anything could be changed. Maroma staff was in the end the way we should have gone from the get go. The staff was very responsive and understanding of our situation. Melissa and Oscar were exceptional. They went above and beyond moving things around to accommodate my husband and i. We will skip Seaside next time and head right to Maroma.More

HomewoodHiltonChiIL, Chicago, Illinois

Lovely hotel

This is our second visit to this hotel. The good points are the grounds and garden are lovely and the hotel is compact. The restaurants are all good and it's great having all al a carte options breakfast lunch and dinner with no dreaded buffet restaurant. The staff are all lovely and friendly. The bad points are there is no where to sit comfortably in the evening this was the same last time but we thought the hotel had been extended but the extension is not finished yet. Should be better when it is but it would be a great shame to make this hotel any bigger as the attraction for us was the intimate feel. There are so many other hotels that are huge. We had upgraded on booking to a superior room but was told none available so they upgraded us to a swim up room. We didn't use this as we like the beach and it is so very noisy near the swim up bar. We do like this hotel but the evenings let it down and we probably will not visit again. Elba one of the animation team was lovely.More

Jacky B, Preston, United Kingdom

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El Dorado Seaside Suites by Karisma
Rated: 4.5 /5 based on 5447 customer reviews
from £860.28