Riu Caribe  

This beachside hotel has all the traits of a luxury bolthole – a beachfront location, a varied dining scene and great entertainment.

The Riu Caribe is right on the edge of a sugar-white beach. Plus, it’s less than a 5-minute taxi ride from the centre of Cancun, with all its shops, bars and restaurants.

The rooms at the hotel have recently had a make-over to make them contemporary spaces. Each one has a balcony with either a full or partial view of the sea.

TripAdvisor Traveller Rating

Based On 4973 reviews

  • Official Rating
  • 1Building
  • 9Floors
  • 506Rooms
  • 4Lifts

Platinum

Holidays in premium hotels

  • 90% customer scores
  • Platinum Villas available
  • Platinum Cruises available
  • 20kg luggage allowance
  • 4T and 5T hotels

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Honeymoon Offer

Honeymooners receive a bottle of tequila and a fruit basket. Please contact us when you've booked your holiday to qualify.

Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks, Icecream
All Inclusive

Buffet breakfast, lunch and dinner.  24-hour selected local-brand alcohol, soft drinks, tea and coffee at self-service bar.  24-hour snacks at self-service bar.

Facilities ► View all

Daytime activity programme

For all those adrenalin junkies out there, there's a wide range of activities to get stuck into. Expect windsurfing, body boarding, scuba diving* and catamarans. If you're interested in scuba diving, then there's an introductory lesson which takes place in the pool.

Grill and Steakhouse themed restaurant

Offering lunch, snacks and dinner. The buffet is open between 12pm and 5.30pm, snacks are available from 3pm to 5.30pm and the à la carte service for dinner runs between 6pm to 10pm. You'll need to make a reservation.

Buffet restaurant

For breakfast, lunch and dinner. Themed dinners are provided throughout the week and there's an outdoor smoking section.

Rooms► View all

double room with sea view

Double room with sea view sleeps up to 3 adults or 2 adults and 2 children up to 12 years, with a king-size or 2 double beds. You'll have a walk-in shower, liquor dispenser and flatscreen satellite TV. Wi-Fi is at a charge.

double room with sea view

Double room with sea view sleeps up to 3 adults or 2 adults and 2 children up to 12 years, with a king-size or 2 double beds - can be sold as a single - with walk-in shower, liquor dispenser and flatscreen satellite TV. Wi-Fi is at a charge.

TripAdvisor Traveller Reviews Show more reviews »

Rui caribe cancun

This hotel is amazing food hotel rooms & staff great service on beach if u want a drink 24 hour sports bar if u want a late night snack or drink my holiday was cut short but the 6 days I was there was great can't wait to go backMore

tigger3963, Cardiff, United Kingdom

Best all inclusive yet!

Got back around a week ago from the Riu Caribe in Cancun and all I can say that this hotel is superb! We stayed here for 14 nights and had the most magical, amazing experience. We travelled with Thomson on the dreamliner, I was skeptical at how 'Dreamliner' it would be but this flight may have been one of the smoothest ever. Definite noise reduction in the cabin and overall more luxury than standard Thomson flights. Now, I traveled here with my girlfriend at the end of October. I didn't know much about Cancun as my girlfriend chose the destination and having been to quite a few countries in the Caribbean, did not expect this level of quality, service and scenery. Riu Caribe is just marvelous! About the room: When we arrived, we were quickly checked in with a pina colada and show to our room. Initially we were given a room on the fifth floor which was very clean and spacious, however, I was not keen on the view as it overlooked gardens with a limited ocean view. The next day I spoke with reception and given a FREE upgrade to the 9th floor (top floor) in a corner suite. WOW! If you can manage to get this you will be astonished at this room. While the room amenities remain the same as standard rooms, this junior suite has a massive panoramic view balcony with its own sun loungers. For me, this view made the holiday! We stayed in room 916. I would happily have paid extra for the room! Room has everything you need from towels for your outside sun loungers (you need different towels for downstairs by pool), fridge stocked with water, beer, pepsi, lemonade etc (restocked almost every day) and a liquor dispenser (tequila, brown rum, white rum and vodka) at first I thought these drinks were probably watered down but after a few one night, I felt it! Hotel Amenities Three restaurants include Mexican, Steakhouse and Asian and of course the standard buffet. I found the food to be fantastic, of very high quality well cooked and very tasty! Always lots of variety in the buffet and lots of places to sit and eat. We tried the Mexican and Asian restaurants but missed the Steakhouse twice (we booked but didn't feel like going). Mexican was a big let down for me, I thought it lacked authenticity and the food was very average. Asian was very good although it is an Asian buffet! However, it was very tasty! Go for the fried ice cream at the end. You can pick a towel up for the sun loungers from 8am, we never had a problem getting a sun bed but I can imagine it will be busier in peak periods. The hotel has a shop which is grossly overpriced! £5 for a packet of crisps and almost £8 for Pringles etc. Don't use it! I the the only thing that is reasonably priced is cigarettes. If you want to get groceries such as snacks for your room then head to Walmart or in the direction of the strip where you will get the same items at 1/3 of the price or cheaper. Getting Around Getting around is very easy in Cancun, buses run 24/7 and are 10pesos for a one way trip (about 50p). You can get to most places easy like the market, Coco Bongo area for restaurants etc. Taxis are also readily available outside the hotel and are around 150-200 in most cases to get to where you want to go (around £8-£10). Excursions and Trips We did quite a lot of excursions as it was a special holiday for us. I will give a breakdown of what we did here: Juan Hellova Night (Bar Crawl) This bar crawl starts at Charlie and Carlo's near to Coco Bongo, goes through to Mandala and Daddy O's. I think this excursion (booked via Thomson) was fantastic value! Not only do you get to drink as much as you want in three bars but you also get entry to Coco Bongo at the end which is one crazy place! Imagine a live gig, a stage performance, tribute acts and live acrobatics. It was incredible. Also if you're into it, you get to meet lots of great people on the trip. It cost us around $77 each (by the way everything is priced in US Dollars). Well worth it considering a trip to Coco Bongo alone can start from $50. Platinum Dolphin Experience This was just superb. Of course when you get the resort and have the Thomson chat, they tell you that this is the premium service for the Dolphin Experience and guess what? It most definitely is. Firstly, from start to finish you are treated like a VIP. You sail to the island of Isla Mujeres at around 8am in a Catamaran (only around 40 people as opposed to 100+ in the normal boats). The trip is all round relaxing. It takes about an hour to get there and then you are literally the FIRST people at the venue and first in. We had around 10 people to 2 dolphins which means you get to a good amount of time and are not rushed. Foot push and buggy board push is amazing! Do it! At the Dolphin Experience you have access to a VIP Restaurant which is nice. After this you take a taxi to Garrafon which is just superb. I read some reviews saying that the Garrafon was not worth it...are you crazy? This place is just pure luxury! You have a VIP restaurant and here you can Zip Line on 3 wires, snorkel and kayak ALL included in the price as well as a beautiful infinity pool. Believe me this island is pure luxury! It made for a beautifully romantic day. On buying pictures, they are around 1400 pesos around £60-£70 but how many times will you swim with Dolphins? It was our first time so we bought them. You can haggle them down as we did from 1700 pesos. Photo quality is fantastic and it comes on a disk. We checked the price at the Riu Desk (where you pick up towels) who also sell water sport packages and overall, it was around the same price by the time they add docking fees and other fees such as taxi etc. Don't be sold on the low price they give you at the start as when you want to book, they start adding the other prices on! If you booked through Thomson, you can be rest assured that you get looked after. Para-sailing at the Hotel My girlfriend and I para-sailed on the beach in our hotel. Beautiful experience and I had never done it before. It cost around 1700 pesos and lasts around 20 mins. Great views of beautiful turquoise waters and very relaxing. Massage at the Hotel WOW! Best massage ever. We got a deal for around $250 US for both of us which was a combination massage for 80 mins. We had it outside in the beach hut. An fantastic full body massage! Captain Hook Pirate Ship OK, now this was the only thing that didn't hit the high standards the rest of Cancun has. For me this experience was way too cheesy. Although you sail on a great ship for me, it made no sense that the experience resembled a cheesy UK disco than a pirate experience. For example, they had drinking games and a disco. My girlfriend was quite bored and I thought overall it was not worth the money. I guess it is worth the experience to see once. I enjoyed the 'fight' scene and the pirates tried their best but overall, i'd give it a 5 out of 10. Coba Maya Traditions Fantastic! It is along day and you leave at 6am but if you want to grab some real Mayan culture then this is the one. Here you travel to Coba, an old Mayan village with lots of old ruins and also have the chance to climb Coba, a Mayan temple pyramid. After this you visit a Mayan village, see how Mayans live and run their trade followed by a Mayan blessing and swim in a Cenote. I thought this was a brilliant value experience. La Isla Mall Super high-end mall with all your up market designer stalls. Had a nice evening browsing here. I noticed that there is a canal going through it where you can take a gondolier ride, didn't do so I don't know how much it costs. This is a good place for when its a bit windy or rainy and you just want to go and mooch around. Plaza Las Americas Not sure why we went here again, more for a chill out. It has a cinema but we didnt go. Overall, there really isn't anything special about this mall although there is a great Hooters restaurant next to it for great chicken wings. Its not sleazy and quite fun. Market 28 You can get the bus straight to the market, definitely worth it for buying Mexican trinkets, presents etc. This Market is HUGE! You can easily spend a whole morning here just browsning the various handicrafts and etc. We bought all our presents from here as it most definitely cheaper than all the other places we looked. We traveled to several restaurants just to mix things up. Tempo Inside the Paradisus, this is the No1 restaurant in Cancun. The chef has SEVEN Michelin stars and the venue screams luxury. It is a bit pricey and cost around $220 US but is absolute fine dining. We went here to celebrate a special evening. Great experience Thai Lounge Inside the La Isla Mall, WOW, this place is a gem. Book a lagoon booth and you sit in an elevated booth over the lagoon which is really very special. As far as Thai food goes, this was superb! Overall the restaurant is pure luxury is very authentic and has beautiful ambience. Elephanta Restaurant This is next to the Thai Lounge and is an Indian restaurant. We eat in a lot of Indian restaurants and flavour wise this place was just absolutely incredible! Real authentic taste and beautiful views over the lagoon. It even has a little shisha lounge upstairs where you can smoke a hookah afterwards. As you can tell, I was impressed. Los Tarascos Now this is off the beaten path. You have to go downtown to get here but we were told about this place by the hotel staff who recommended it for the best Tacos in Cancun. Now, to look at, this restaurant is not much on the eye. It is more of a dive than a restaurant but it is full of locals (always a good sign). When the tacos arrived, I thought to myself, 'Best Tacos in town?' but when they went into my mouth, I was transported to Mexican heaven. Serious authentic flavours! The cost of the getting there cost more than the food but worth it! Overall, we spend quite a lot of money on this trip but overall, very very impressed! Riu Caribe is a stunning hotel. Shout out to Johhny our Thomson rep for being so courteous and helpful!More

WorldTraveller016, West Midlands UK

Lovely hotel

Spent 10 days here as 2 couples, really enjoyed ourselves but on reflection felt it could have been excellent value for money around £200 cheaper per person! room spotless on 9th floor gorgeous view complimentary mini bar was a nice touch and very handy. Staff we encountered were all friendly and went above and beyond - we weren't particularly getting involved in any poolside activities just liked to watch but were always invited and were treated as friends with a quick chat. Buffet is a buffet it's nice food but nothing spectacular and you tend to be finished in 30 mins tops - Mexican restaurant rubbish, Asian was nice and steak house excellent we did eat out in cancun a few times to change it up a bit (150 peso cab for the sloths like us who dont want to get the bus!). Breakfast was varied and for lunch, buffet again or the pizza bar which was nice. Drinks on tap, we rarely had to get up to order by the pool! Nice atmosphere by the main pool - we do like a bit of music and something to watch although at times it was slightly too much. Personally I think it's ridiculous you pay what you do for no wifi in your room but having said that it wasn't life changing to just check emails etc in the lobby with some drinks before or after dinner. Evening entertainment was cheesy we only went to the show once and wouldn't return which was a shame as no bars or clubs within walking distance. Coco bongo was excellent and worth getting VIP if you don't like being squashed! We also visited Xel ha and xplor both of which we're excellent but each over an hours drive away so don't book any early dinner reservations on those days as you don't get back until 7/7.30 ish. Overall we had a great holiday filled with good weather and no faults with the staff or hotel itself just would have enjoyed a bit more food variety and livelier evening entertainment for 20-30s as there seemed to be a lot of us but we were all going elsewhere! As an after thought we took pesos for the trip but if I went again I would take dollars! Much easier to calculate exchange although do take some pesos for cabs/tips etc. Definitely would recommend the Riu Caribe and for our first trip to Mexico it was great.More

lucy432, London, United Kingdom

Really great

We spent a week here from the 13th of November. Check in was quick and easy . Room was on the 8th floor with the most amazing ocean view. Everything was spot less clean. Enjoyed the food and drinks always service with a smile no matter what time of day.The 90 mins of wifi per day in the lobby was enough for us. The negatives for me was the strange vibe during the pool activities which sometimes went too far at guest expense, leaving us not wanting to get involved. Also evening entertainment nowhere near 5 star standard. More

jesspickton, Fleetwood, United Kingdom

Holiday of a lifetime

Just got back from our 2 week stay in riu caribe, what an amazing holiday. Please don't let any of the poor reviews put you off if your are planning on staying here, I can't think of a fault with the hotel. The staff are very good at there jobs, there friendly and very hard working. The hotel is spotless there's always someone cleaning something. There are 3 restaurant, Mexican, Asian and steak house then there is also the main Buffett. We tried all 3 twice they were lovely, my favourite was the Asian. We ate at the Buffett for the rest of our stay, it had everything you could wish for. The food and drinks were spot on, couldn't fault it. Location was perfect if u didn't want to leave the hotel you wouldn't have to, you have everything there. If you want to leave there's busses that run 24 hours a day every few minutes and its about 50p to get wherever you are going,turn right out of the hotel is the market and old Mexico, left is into cancun centre about 5 minutes away. Only advice I would give is if you use taxis, always agree the price with the driver before getting in. I would definitely go back to this hotel, also it's perfect for all ages, theres 3 pools, one mainly where family's were, one near the swim up bar was a bit livelier with music and entertainment and one just seperate near the pizza bar witch was alot quieter depending how you like it :) More

bh153,

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