This beachside hotel has all the traits of a luxury bolthole – a beachfront location, a varied dining scene and great entertainment.
The Riu Caribe is right on the edge of a sugar-white beach. Plus, it’s less than a 5-minute taxi ride from the centre of Cancun, with all its shops, bars and restaurants.
The rooms at the hotel have recently had a make-over to make them contemporary spaces. Each one has a balcony with either a full or partial view of the sea.
TripAdvisor Traveller Rating
Based On 5329 reviews
- Official Rating
Holidays in premium hotels
- 90% customer scores
- Platinum Villas available
- Platinum Cruises available
- 20kg luggage allowance
- 4T and 5T hotels
Fly Long Haul
With Thomson Airways
- Direct flights from 7 UK airports
- Fly on the spacious new Dreamliner
- Experience quieter, jetlag-busting flights
- Enjoy complimentary drinks
- Upgrade to Premium Club for additional benefits
- UK airport lounge access for Premium Club guests from 1st May
Honeymooners receive a bottle of tequila and a fruit basket. Please contact us when you've booked your holiday to qualify.
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks, Icecream|
Buffet breakfast, lunch and dinner. 24-hour selected local-brand alcohol, soft drinks, tea and coffee at self-service bar. 24-hour snacks at self-service bar.
Facilities ► View all
Daytime activity programme
For all those adrenalin junkies out there, there's a wide range of activities to get stuck into. Expect windsurfing, body boarding, scuba diving* and catamarans. If you're interested in scuba diving, then there's an introductory lesson which takes place in the pool.
Grill and Steakhouse themed restaurant
Offering lunch, snacks and dinner. The buffet is open between 12pm and 5.30pm, snacks are available from 3pm to 5.30pm and the à la carte service for dinner runs between 6pm to 10pm. You'll need to make a reservation.
For breakfast, lunch and dinner. Themed dinners are provided throughout the week and there's an outdoor smoking section.
TripAdvisor Reviews Show more reviews »
4 nights, 4 room moves 2 hotels RIU
1st room beautiful view but falling apart, mirror fell off wall, nails all over floor, light switches not working properly. 2nd room still a beautiful view but near lobby and loud, light switches not working, 4a loud banging on door, screaming, called security-commotion lasted for 30 more mins. Very upsetting. Next morning large rocks all over hallway floor. Moved to another RIU, I had to pay for the move ..they say nontolerance to spring breakers, not a family place there were people having sex in the pool at night. I believe they just want to fill the rooms. Have to book speciality restaurants days ahead.. They need better maintenance and security. Two days left of vacation 2nd hotel RIU .. AC not working ...another review on that hotel.More
Loved this place!
Don't let other people's negative experiences sway you from this place, IT'S WONDERFUL! Open reception/lobby/lounge with 2 bars. Rooms are plenty spacious for 2 people. Beds were comfortable enough--I took naps and was in bed early (such a party pooper). That's what relaxing, lounging in the sun all day will do to you. The bathroom and shower was big as well, 2 sinks. We had an oceanview with a smaller balcony wi8th 2 chairs and a towel rack. Perfect for 2 ppl. What you've read about the 3 specialty restaurants is correct, you do have to make reservations for these. I've seen complaints that they were not busy and tried to just eat there. Here's the deal, they staff and prepare food for those who made reservations. Understood, just make the dang reservation (lady stands outside the Mexican restaurant every morning!) There was neverrrrrrrr a line. You can reserve up to 2 days ahead of time, not any further. Asian restaurant was ok, typical Chinese food. Mexican restaurant was just ok too. Both were buffets. The steakhouse was my personal favorite, the steak is HUGE and you eat outside in the pool dining area. They had fresh sangria. Went to the regular dining area several times for dinner and it was good as well. Breakfast every day in the main dining room was my favorite although they do serve breakfast and lunch in the pool dining area every day as well. Wireless internet is free in the lobby area all day every day, you just need the code they give you when you check in. I managed to pick up wireless in the outside lounge area near main lobby & also in the sun loungers by the pool closest to the lobby. Was perfect! The beach at this hotel is nicer than some of the other fancier resorts. Of course the water is to die for, beautiful green/blue. The main pool is huge, never crowded and they have activities in there throughout the day. There is another rectangular pool to the right of the property which seems to be a favorite of quieter guests/older folks. We sat here one day and it just wasn't as lively as the main pool. You do have to get down early to reserve sun chairs as they get filled up quickly. Its just something you have to do if you want a seat. Nobody ever complained about ppl reserving chairs. There is music and entertainment staff that do pool activities, dancing, cocktail making, guacamole making, Spanish lessons, etc. They are upbeat, lively and always cheerful. The gift shop at the resort is very nice lots of cute and nice things--but I did find things cheaper in duty free at the airport. The porters that handle bags do everything for you, check in and check out is a breeze. Being American I recommend bringing pesos or $1.00 bills to tip with, goes a long way! The employees do not make that much money. Regardless of tipping, everyone that works here is super friendly and all you have to do is smile and say hello and they reciprocate. They have travel agents in the lobby every day during the day to assist you with money issues, trips, tours, taxi service, etc. Usually whoever you booked through has a representative there if you need assistance. They give you tips on if you go certain places, that they only take pesos, give pesos change etc. or if they give American dollars and/or take as well--super helpful. While I would love to try another resort, just for something different, this one was truly a gem. Notes: someone complained stolen $$ or items from safe--you have to enter your code to open and close and when you close, pull on door handle to be sure it is in fact closed. No issues then. Someone complained about the lights, power not working. You have to put room key in slot when you enter the room to make the fan, lights and tv come on. Its a power issue, saves on electricity and power and I would imagine $$. When you leave your room, remove key, take with you. Just do it! Someone complained about the air. Well if the balcony door is cracked even a sliver, it turns air off--again energy saving, why have air on if door open? I went the first week in march the weather was picture perfect, even when looking ahead if it said rain, don't believe it. I think we got drizzled on for no more than 3 minutes. Take sunblock with you-super expensive in gift shop. TV- gets maybe 1-3 English speaking channels, so if you're a tv person...good luck. I wish I could go back in a heartbeat. Truly truly loved it there. xoxoxoxoxMore
R M, Lansdale, Pennsylvania
Fabulous Holiday in Cancun
Fantastic place to go. We went in 2012. Wish we could have stayed much longer. Went on a trip on a Pirate Ship with surf and turf for the evening and it was spectacular. Hotel was fantastic in every way. Food was fab. Rooms were beautiful. Beach was white talcum powder sand. Food and drink supplied on the beach during the day. Bus trips interesting. Sea was clear, clean and ice blue.More
Jackie M, Sheffield, United Kingdom
A great find.
This hotel was really welcoming and it had everything on offer! The only thing stopping this being excellent, was the fact that the a la carte restuarants were quite disappointing and the buffet menu offered more choice and variety, as well as better quality - I found. The staff at the hotel were very friendly and there were lots of activities to get involved on within the resort throughout the day. I really enjoyed this trip and would definitely recommend it to everyone!!More
Abbie E, Bedford, England, United Kingdom
Great Cancun getaway! :)
We stayed at the RIU Caribe from March 11th - 18th 2015 and really enjoyed it. In my opinion, here are the pros and cons to the property: Pros: - Great location along the hotel zone. Buses come every 5 minutes and only cost $1 USD - Easy Check in, Easy Check out, very helpful and accomodating staff - Clean rooms, BEAUTIFUL grounds, all around very clean property - Good food! (Only ate at the buffet as we didn't want to restrict our dinner times by booking the 3 restaurants) Cons: - The 24 hour snack bar is located inside. Most resorts I have been to I have been able to have drinks late at night and socialize with other guests outside. The 24 hour snack bar at the Riu Caribe is located in the hotel and is a closed in, very small sports bar. It's packed full of REALLY drunk people, is very noisy and the snacks are cold hot dogs/hamburgers in the fridge that you're supposed to put in the microwave - Entertainment staff. The entertainment staff does not give 100%. Especially during the nightly shows. You can tell that haven't learned the songs or coreography. They give the impression like they just don't want to be there. - (this one is super picky but I need to mention it) The resort needs new bedding. We slept with a sheet and a fuzzy comforter type thing. They need to have duvets or better blankets Summary: This is a great resort if you are looking to get away and relax/enjoy the sun at an all inclusive. The staff was helpful, food was good, drinks were good, beach was amazing and who can complain when you get to spend a week in the sun?!! I recommend the RIU Caribe for a winter getaway but be aware that the evenings lack entertainment and anywhere to socialize that is enjoyable. If you can entertain yourself in the evening or plan to go out somewhere off of the property then this is a good resort!More
Ryan P, Fort McMurray, Canada
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