Buffet breakfast, late breakfast 10.30-12.00, buffet lunch and dinner. 3 visits per week to the à la carte restaurant.
Selected local-brand alcohol, soft drinks, tea and coffee 10.00-24.00.
Snacks 12.00-17.00, afternoon tea 17.00-18.00 and ice-cream 12.00-17.00.
These stylish deluxe rooms sleep up to 3 adults, or 2 adults and 2 children, and include the likes of air-con, satellite TV, Wi-Fi* and a fridge. Outside, there's a terrace that leads straight to the shared pool.
These stylish deluxe family rooms sleep up to 3 adults, or 2 adults and 2 children. They include the likes of air-con, satellite TV, Wi-Fi* and a fridge. A large bottle of water is replenished daily, plus there's a balcony or terrace for that bit of outside space.
Travelife Gold is awarded to hotels that demonstrate industry-leading sustainability practice. In other words, properties that are both greener and fairer to the environment, their employees and local communities.
It's not the 1st time to spend the best time in our second home Jaz Aquamarine ,, the staff are very helpful as usual specially Mr. Ramez from reception and all the reception team are perfect and mr. Agamy & Mr. Kasem &Mr. Mohamed Hassan helped us a lot they allocate us in a nice room at the relaxing side it's 3270
And thanks for the housekeeping also for the daily nice arts in our room
Sure we are looking to come back to our second home .More
Very very disappointing
I nearly labelled this never ever again! There are some good points - the bar waiters were good in both the main bar and four corners bar. The a la cartes [Lebanese and Oriental were good]. But after that -well if you want people to come back you need to look after them better!
1. We booked and paid for a sea view - we got a view of the water park. Upon complaint the hotel moved us to a higher room - so we got a higher view of the water park [and 100s of screaming kids]. Matter for Thomsons/First Choice said the hotel. If you can see a bit of the sea then its a sea view they said! The hotel, although it advertises as such, does not have any sea views. Complaint/legal action against First Choice pending.
2. Food - always cold- only place you get hot food is in the a la carte restaurants [limited to twice a week]. When I raised this the hotel said it was the time I took to carry it to my table and or people lifting lids to look at the food. I might be getting on but I'm not slow! I'm first in the queue for food![I ran 3k every morning]. The food on display is not hot. Many chefs may spoil the broth but they certainly do not heat the food- just standing around chatting/ posing, but not one of them with a food probe thermometer ~ even when I complained they did not check - the customer is always wrong.
3. Free wi-fi. This was a joke - it lasted two days then they said I had used my allowance. We were there for three weeks.
4. Mosquitos in room - in spite of asking the hotel to fumigate we were bitten two nights.
5. Don't go Jan/Feb [preferably not ever] - it filled with locals.
6. Hurghada is known for wind - when the hotel filled up they said only one wind break for two people down by the beach - you need two to keep the wind off. If the hotel needs wind breaks then buy more don't ration the customers.
7. I won't go on - you might think that I didn't like it.....More
Wonderful vacation on the red sea
Breath taking view
Real nice aquapark
Different types of rooms and sweets
Multiple choice for food and drinks
Various activities and animationsMore
Have just returned from 2 weeks at the Jaz Aquamarine. We found the hotel to be too big for us, but believe it is great for younger couples and families. The food was really good, something for everyone. Unfortunately, this time of year (end of January) coincides with Egyptian school holidays, so it was very busy. There were supposed to be adult only areas around the hotel (certain pools and places in the Topaz restaurant and bars) but we found that children were allowed here also. The A La Carte restaurants we tried were all very good, especially Nino's.
The bedrooms and public areas were kept extremely clean. You could always find a sun lounger whether it was near the beach or the pools.
All of the staff were exceptional - attentive, friendly and helpful. All could not do enough for you. Whilst there it was my husband's 70th birthday and our bedroom was decorated with streamers and balloons all over the bed - we did not inform anyone it was his birthday so it was a lovely surprise to see this and receive an email from management wishing him happy birthday!
Would we return to this hotel? No, but only because it is so big and we prefer smaller hotels.More
We've stayed at a Jaz hotel before, albeit in Sharm el Sheikh, but weren't quite prepared for the sheer size of this place. If you want a decent sea view room then you'll end up too far away from the main reception / bars / buffet restaurant buildings. If your room is near these main buildings then it's a long walk to the beach! However, the rooms are very good, the room boys are excellent; friendly and efficient.
Beware of those rooms where the room balcony doesn't get the sun at any time of day; for instance, a room on the end of a block facing towards the sea. These rooms are probably fine if the weather is very hot but it is especially important to avoid them if the cold North wind is blowing - like it did at the end of January 2016; it was impossible to sit on the balcony without several layers of winter clothes. It was freezing, causing public areas to be deserted, for several consecutive days, as all the tourists disappeared into their rooms and the bars.
Another thing we weren't prepared for was the surly Hurghada airport official demanding Â£20 each for entry. What happens if you don't have the cash? At Sharm el Sheikh you don't need to pay unless you're planning to travel outside the resort. The airport is great, it's obviously been built for future expansion - which I hope they get. The security was impressive with several checks on the way in and out - but, this did slow down departure causing long, slow moving queues. Frustrating but necessary.
With regard to the hotel; I couldn't fault the staff. They were all enthusiastic, friendly and efficient. The buffet restaurants were good with plenty of choice; but the "a la carte" restaurants were better. We tried the Asian, Fish and Italian restaurants and were very pleased with the food and service - in fact we paid extra and went to the Asian restaurant twice! We didn't go the Lebanese restaurant as the weather was too cold and the restaurant is in an exposed position by one of the pools and it was freezing due the prevailing weather.
Our main criticism of the buffet restaurants was the "open to all" policy - why doesn't the hotel operate the same system as the Jaz Mirabel in Sharm el Sheihk? Allowing families with young children into the restaurants turned them into noisy, busy cafeterias!
Good holiday; shame about the weather - very cold due to the freezing north wind. Apparently it was the coldest weather for about 10 years!More