We had a nice week in the sun and felt welcomed and looked after by the RIU staff and the Thomson rep.
We found the rooms clean, we liked the choice of food, and the staff all worked very hard.
The kids pool was a disappointment after previously staying at the Touareg on Boa Vista - very shallow, no slides or shade - which is probably why the kids adopted the sunbed area as their pool. The main pool area was good fun and we found there were plenty of beds to go around.
The beach was gorgeous - clear warm water and lots of fish once you got past the shore break. Offering snorkelling kit and bodyboards as part of the AI was a nice extra. The dive centre was very professional and the sites were an interesting mix of reef and wreck.The turtle charity working on the beach was great too, so lovely to see the baby loggerheads each evening.
We had a great holiday and will no doubt be back in Cape Verde soon.
First all inclusive
This was my first all inclusive hotel experience having only done half board before, have to say the hotel was very clean, well laid out with plenty of restaurants and bars, the swimming pool was lovely with no shortage of sunbeds, if you just want a chill out hols this is the perfect place.More
Debbie219, Witney, United Kingdom
As newlyweds, my wife & I traveled here on our Honeymoon. We found the staff to be excellent upon arrival, having our bags taken straight to our room. Our standard double room was more than adequate, very spacious & comfortable. Housekeeping kept our room immaculate throughout our 2 week stay. We even had a bottle of Champagne left in our fridge from the hotel as a gift. Room had tea/coffee making facilities. Small balcony had a drying rack, too.
The hotel grounds are very well managed, with Date Palms & Coconut palms almost everywhere. There are areas that are sparse, but remember, this is a desert island!
The main buffet restaurant was great, with a varied choice of food to suit almost everyone for Breakfast, Lunch & Main Evening meal. We tried all 4 of the other restaurants (Grill, African, Cape Verdean & Asian) which you have to book 3 days in advance, and the only complaint I could really have (and it's difficult to find reason to make a genuine complaint), is that they were buffet restaurants also, with only the Cape Verdean having a Main Course a la carte course. The 2 Snack Bars during the day were great too. Again, all staff extremely friendly, and couldn't do enough to help!
All the bar staff were great. Particularly Roger, who always had a smile on his face, and couldn't do enough to help.
The pools are excellent, well maintained. They have plenty entertainment around the pool for those who don't want to lounge around all day. Aqua-aerobics, darts, yoga, aerobics, zumba, etc.
The beach was fantastic, and the Beach Bar great for keeping hydrated in the hot African sun. There is a Scuba Caribe facility next to the bar, where at no extra charge, can borrow snorkelling equipment & boogie boards. Snorkelling is excellent along the beach, we saw tens of thousands of fish, lots of different species too! There are several times through the day where entertainment is provided, such as Beach Volleyball, Boules, and Beach Football.
The entertainment/animation team were fantastic. Some of the evening shows they put on were phenomenal.
All in all, a very nice place to go. Fantastic value for money.More
Paul L, Glenrothes, United Kingdom
First of all please don't take into account the very negative comments about this hotel, the people that made those comments must have been in another hotel because we had a excellent week in this hotel.
All the personal was very polite and friendly, they were always playing around with my son, no negative aspect to point out on this topic.
Regarding the facilities (room, pool, beach ...) everything was perfect, also nothing negative to point out.
On the food topic I think there is some room for improvements, you have plenty of choice but after 1 week it starts to get a bit repetitive and I also missed the seafood, I was expecting to have more seafood. Although the food is very good I would say that is more a 4 star than 5 start food.
The drinks are also fine, a plenty of different drinks to try.
The beach, the water and the weather are fantastic.
To summarize I would recommend this hotel, although there are some room for improvements I think that provides a good value for the money.More
Lovely Place, But well spread out.
From the moment we arrived (after a 6 1/2 hour flight) we were made comfortable and well looked after. The drink you were handed when signing in was a nice idea and very welcome. Bags were taken to our room for us. The Thomson reps were fantastic, and always on hand (not that we needed them).
This hotel complex is very well spread out, it was an eight minute walk from the reception to our room in block 4. (Block 5 being furthest away) There are slopes for the people who would struggle on stairs, but it's a long way round to get to them for the pool and other amenities. I am not aware of any lifts in the two story accommodation blocks.
That said, this place is absolutely wonderful!
The staff were always helpful and friendly, but not in an overpowering way.
Our room was always spotless, well appointed. Towels were changed daily, Bottled water was always available and left in the room fridge. We were on the second floor, and had a nice unrestricted view of the beach. (cue the Sunset photo's). The balcony was a nice size, with a table and two chairs. Enough room to sit out with a drink if you want. A crafty little dryer was fixed to the wall to save you hanging wet cozzies over the furniture on the balcony. Nice touch!
The air con was good, and the ceiling fan was put to good use as well. Plenty of Euro plug (round 2 pin) sockets in the room for charging up all the tablets, cameras and phones.
The loo has a door, but the rest of the bathroom area is open to the rest of the room. We had no problem with this, but it may be an eye averting need for some. Kettle, hair dryer, fridge, Kettle, tea and coffee and the usual toiletries were provided and replaced when used.
The shower was huge, Very powerful, and you didn't need a degree in plumbing to use it! Great.
The food in the restaurant was always fresh, plentiful and varied. It was always beautifully cooked and would suit any dietary need. (The Pizza was rather delicious!). We didn't bother to use any of the themed restaurants as we were happy to have the selection in our chosen location.
The swimming pool was never crowded. Sunbeds were plentiful with lots of areas to be in the sun, or the shade as required. It was rather nice to be able to sit in the pool at the bar and sip your cocktail whilst watching the goings on around you or having a chat. Beach towels were free on a voucher system. Hand it in, get a voucher so that you don't have to carry your towel around with you, then hand it in for another dry one later!
All the drinks ( we tried most of them) were very good and didn't appear to be cheap copies.
Cocktails were plentiful and tasty.
The gardens were beautifully kept and had lots of shady areas to sit.
The evening shows.... Mmm, The staff put on a very energetic show, but they did seem to drum, do local dance, and chant a bit too much for my liking. ( The first thirty minutes of all the shows were great, but then got repetitive. But they were free, and there were lots of other things to do!
Free WiFi is readily available in the reception area. You get a code when signing in.
We didn't do any of the Set trips with Thomson, but did go on an excellent 4X4 trip of the Island. It was almost half the cost of the arranged trip. We booked it with the very nice lads at the beach. Elvis and Dylan have a great set up, and gave us a full day of information great locations and views.
As mentioned on other reviews. The people are very poor. If going on a trip into the town of Santa Maria it's worth taking a few cheap notepads, colouring books, pens and pencils to give out to the school. They really do appreciate it.
All in all, it's a wonderful place to go for a chill by the pool holiday. Not a lot to do elsewhere apart from beach / walking / exploring. But we WILL be going back.More
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