First of all please don't take into account the very negative comments about this hotel, the people that made those comments must have been in another hotel because we had a excellent week in this hotel.
All the personal was very polite and friendly, they were always playing around with my son, no negative aspect to point out on this topic.
Regarding the facilities (room, pool, beach ...) everything was perfect, also nothing negative to point out.
On the food topic I think there is some room for improvements, you have plenty of choice but after 1 week it starts to get a bit repetitive and I also missed the seafood, I was expecting to have more seafood. Although the food is very good I would say that is more a 4 star than 5 start food.
The drinks are also fine, a plenty of different drinks to try.
The beach, the water and the weather are fantastic.
To summarize I would recommend this hotel, although there are some room for improvements I think that provides a good value for the money.More
Lovely Place, But well spread out.
From the moment we arrived (after a 6 1/2 hour flight) we were made comfortable and well looked after. The drink you were handed when signing in was a nice idea and very welcome. Bags were taken to our room for us. The Thomson reps were fantastic, and always on hand (not that we needed them).
This hotel complex is very well spread out, it was an eight minute walk from the reception to our room in block 4. (Block 5 being furthest away) There are slopes for the people who would struggle on stairs, but it's a long way round to get to them for the pool and other amenities. I am not aware of any lifts in the two story accommodation blocks.
That said, this place is absolutely wonderful!
The staff were always helpful and friendly, but not in an overpowering way.
Our room was always spotless, well appointed. Towels were changed daily, Bottled water was always available and left in the room fridge. We were on the second floor, and had a nice unrestricted view of the beach. (cue the Sunset photo's). The balcony was a nice size, with a table and two chairs. Enough room to sit out with a drink if you want. A crafty little dryer was fixed to the wall to save you hanging wet cozzies over the furniture on the balcony. Nice touch!
The air con was good, and the ceiling fan was put to good use as well. Plenty of Euro plug (round 2 pin) sockets in the room for charging up all the tablets, cameras and phones.
The loo has a door, but the rest of the bathroom area is open to the rest of the room. We had no problem with this, but it may be an eye averting need for some. Kettle, hair dryer, fridge, Kettle, tea and coffee and the usual toiletries were provided and replaced when used.
The shower was huge, Very powerful, and you didn't need a degree in plumbing to use it! Great.
The food in the restaurant was always fresh, plentiful and varied. It was always beautifully cooked and would suit any dietary need. (The Pizza was rather delicious!). We didn't bother to use any of the themed restaurants as we were happy to have the selection in our chosen location.
The swimming pool was never crowded. Sunbeds were plentiful with lots of areas to be in the sun, or the shade as required. It was rather nice to be able to sit in the pool at the bar and sip your cocktail whilst watching the goings on around you or having a chat. Beach towels were free on a voucher system. Hand it in, get a voucher so that you don't have to carry your towel around with you, then hand it in for another dry one later!
All the drinks ( we tried most of them) were very good and didn't appear to be cheap copies.
Cocktails were plentiful and tasty.
The gardens were beautifully kept and had lots of shady areas to sit.
The evening shows.... Mmm, The staff put on a very energetic show, but they did seem to drum, do local dance, and chant a bit too much for my liking. ( The first thirty minutes of all the shows were great, but then got repetitive. But they were free, and there were lots of other things to do!
Free WiFi is readily available in the reception area. You get a code when signing in.
We didn't do any of the Set trips with Thomson, but did go on an excellent 4X4 trip of the Island. It was almost half the cost of the arranged trip. We booked it with the very nice lads at the beach. Elvis and Dylan have a great set up, and gave us a full day of information great locations and views.
As mentioned on other reviews. The people are very poor. If going on a trip into the town of Santa Maria it's worth taking a few cheap notepads, colouring books, pens and pencils to give out to the school. They really do appreciate it.
All in all, it's a wonderful place to go for a chill by the pool holiday. Not a lot to do elsewhere apart from beach / walking / exploring. But we WILL be going back.More
Brilliant. Loved It. Can highly recommend
Just back from two weeks at the Funana. Excellence all round. I'll try to break it down into different areas:
Room was immaculate, we loved the open layout, beds extremely comfortable, sheets and towels changed frequently. Brilliant shower and shower gel/soap/shampoo provided. Kettle and selections of teas, coffee in room, Hairdryer provided, but I took my own which was more powerful. Aircon very effective - just make sure your balcony door is properly closed to activate the aircon. TV - you need to change Audio language to English or Undefined to get in English as they all come through in Spanish, German or French. On the control, hit Tools, arrow down to Audio Language/Select that/Arrow down again - hit the middle button in the arrows. Sorted! Hotel could possibly provide a guide for changing the language options via the remote for those guests that are a little technophobic.
Food - unbelievable range on offer at all meal times. Hygiene maintained at all times by staff - probing food for temperature control. The selection was unbelievable. They even do pizza and chips and breaded chicken if that floats your boat. I loved sampling new dishes - had a wonderful rabbit stew one evening, and a tasty salmon/prawn dish another evening. Also some great Portuguese type pasta and rice dishes which I'm keen to replicate. There was usually a beautifully tender casserole on offer, normally a choice of grilled meat or fish every day, vegetables in all shapes, sizes and combinations and that's just the hot choice! More salad than I could create meals with each day. The baked products were divine - from loaves, to different types of rolls to various cakes. The patisseries were delicious too - sponge cakes, custard tartlettes, creme caramel and many more. Lovely icecream also on offer. We preferred to eat in the Funana's main restaurant for lunch rather than the pool as felt there was more choice of healthier foods, but the pool restaurant's do also cater adequately with chips, burgers, pizzas, a couple of healthier choices and salad bar. Dinner was very well catered for in the main restaurant, but also take advantage of booking some of the themed restaurants for a change to the menu. These are all different to the main restaurant offering a difference of a theme - Grill, African, Fish, Chinese. All worth at least a visit if you can book. The key thing on the food is not to overload your plate with a bit of everything but craft a meal from the abundance on offer. Anyone who describes the food as all the same/repetitive must not have a creative cell in their brain quite frankly. We had the odd piece of chewy meat, so left it and selected something else. Job done
Drinks - water on request from reception - I like this method as you tend to use what you need. Better environmentally. Wine - so-so. First sip a bit sharp but fine after that. I did enjoy some good bottled wine out in town. I had Rose with my meals most days and sometimes it was cloudy and not drinkable, other days it was OK. Beer very drinkable and refreshing. Spirits - plenty to choose from. Baileys - not the branded drink but they make it for you and it's very more'ish. Local cocktail the Caipirinha was amazing but very potent! Various coconut creme based cocktails you can have as Virgin or with some Rum added - all delicious. Coffee was good from the machines. Huge range of Teas on offer. We had ice in all our drinks and no dicky tummies. The only negative is lack of proper fruit juices, but as they had so much freshfruit on offer at mealtimes this negated that quite nicely.
Staff - where do I begin - efficient, hardworking, polite - this was true of everyone we met. But quite a number stand out for true excellence. Roger & Danny in the lobby bar - a great tag team. Erika and Carla in the main restaurant - so engaging. And there you have it - engage in conversation with an Ola, Bom Dia, Obrigada as I would hope any decent guest would - it's only good manners on our part after all - and you will have a wonderful experience. Any questions, Reception dealt with swiftly and to satisfaction. There are also the Thomson reps readily available to assist if required.
Pools - beautifully landscaped, stacks of sunbeds, choice of shade, part or full-sun. We often rocked up to the pool at 10.30am onwards and always got a sunbed. Bar staff work hard to keep drinks flowing and tidy glasses away. We can help keep the pool area tidy by dropping your used glass in the collection box on your way back to refill. Again, if guests showed a few manners it would be good for us all. One comment - boxes that are used to collect used glasses and crockery are not for the disposal of used nappies. How disgusting, truly, that someone should think it acceptable to throw their child's nappy in there and not dispose in the bin. Awful behaviour.
Beach - vast, stunning, lots of activities. Pay a visit to the SOS turtle enclosure at 4.30pm to see baby hatchlings.
Entertainment - not something that particularly interests me but seemed very popular every night with most guests. The Entertainment staff work very very hard. However we did enjoy going to the Barracuda bar on the Garopa side - more intimate with some excellent acts on, but it's not open every night.
Departure Day - we were able to keep our room until 3pm at the cost of 30Euros so extending our last day in comfort before being picked up at 4.15pm. If that's not possible, they will keep your case securely and there are showers available.
Other bits and pieces. There is a book swap stand by the Thomson desk. The Reps will also take pencils, papers, school stuff etc for local school if you are able to take some of these with you - they are gratefully received. There is a cash machine in the lobby but that only gives out CVEscudos. If you find yourself with more of these when you leave, the hotel will change back to Euros. There is a spa offering massage and other beauty treatments. My little secret tips is to use the jacuzzi in the Spa - need to book after 4pm but we went during the day and it was always empty. Very very hot but a wonderful hot tub. There are a couple of shops onsite offering tourist souvenirs, cigarettes, jewellery etc
I'm sure there are plenty more positive comments and praise I could bestow on this hotel, staff and facilities. Any questions, feel free to message me and I'll do my best to respond.More
Firstly I would like to start by thanking every single member of staff within the Funana and Garopa complex for making my holiday one of the best I've ever had, in fact the best.
It is the first time I have visited Cape Verde and it's the first experience within the Riu Club Hotel's, The complex, restaurants, food, entertainment and even the minor detail like room service was a highlight of my holiday.
I can safely say that I did not have any complaints in regards to my stay at the Funana complex and it was that good I'm booking again for next year.
Feel free to view my website on Cape Verde:
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